Web Publishing Office Hours (weekly)

Continued support during COVID-19

In order to be able to continue providing support to the web publishing community while the university implements social distancing procedures, ITS will discontinue in-person office hours until further notice.

All support requests for web publishing services should be submitted as ServiceNow tickets via email. For situations that require one-on-one discussion in real-time, ITS staff can schedule meetings to take place through Microsoft Teams (chat or video conference) as needed until office hours can be resumed.

To initiate a support request, please use the email address for the specific service in question:

Service Support Email
Accessibility accessibility-assessments@utlists.utexas.edu
Pantheon Web Hosting pantheon-support@utlists.utexas.edu
University Blog Service (UBS) help@sites.utexas.edu
University Wikis help@wikis.utexas.edu
UT Drupal Kit drupal-kit-support@utlists.utexas.edu
UT Web web@utexas.edu
All other web publishing questions web@utexas.edu

For more information about the university's schedule and status during this ongoing situation, please visit https://coronavirus.utexas.edu/.

Other supported topics:

  • PHP
  • HTML
  • CSS
  • Drupal
  • WordPress
  • Linux command-line interface